Frequently Asked Questions

We are asked a lot of great questions about the business, about our coffee and about coffee in general.  Here are a few we hear most often.

Are you a cafe?

Our Roselle location is a roaster only but you can visit our new cafe space in downtown St Charles Illinois! Maple Leaf Coffee House is open 7 days a week and serves a selection of our coffee.

Wait, so what are you again?

Our roaster business occupies a niche that is found in many parts of the US like Minnesota, California, Oregon, Washington and elsewhere. We are a coffee roaster only (without a cafe) with a retail storefront.

It’s very similar to the journey craft beer has gone through over the last 30 years where drinkers would buy craft beer direct from the place it was made. Our business is the same except with coffee. We’re one of a very few number of such businesses in Illinois.

Can I get brewed coffee from you?

We currently offer our cold brew in cans but we do not serve brewed coffee at our roaster location.

What times are you open?

Check out our hours page for the latest regular opening hours.

That’s not a ton of hours. What’s the deal?

We know that our limited hours can be a barrier to visiting and hope that we offer enough options for folks to visit us. Both of us still have day jobs which means we are splitting time with all the other parts of life. Our goal is to build the business to a point where one of us will quit the day job and be at the store full time. Until then, we will continue to work full time jobs (along with attempting to live a normal life!).

How do I buy coffee?

We will offer a few options for local and non-local customers: 

1. Buy in person during our retail hours.

2. Online at MapleLeafRoasters.store where we ship anywhere in the US.

3. Subscription: We know the panic that sets in when you don't have a sufficient supply of coffee ready. We offer a subscription plan to ensure that you'll have fresh coffee on a regular schedule.

Will you grind the coffee you sell for me?

Totally.

What's up with the name?  Are you Canadian?

Here is Alex, wearing a classic Winnipeg Jets sweater, skating on the river in Winnipeg.  Hope that answers your question.